Policy

Privacy Policy

This Privacy Policy explains how MG Car Rental Services collects, uses, stores, protects, and shares personal information provided by customers, renters, passengers, website visitors, and inquiry senders.

Business Name: MG Car Rental Services
Service Area: La Union and Baguio City
Contact Number: 09682463959

MG Car Rental Services respects customer privacy and handles personal information for legitimate booking, rental, customer support, safety, legal, and operational purposes.


1. Information We Collect

We may collect personal information when you inquire, request a quotation, book a vehicle, rent a unit, submit a form, message our social media page, call, email, or contact us through any official channel.

The information we collect may include:

2. Why We Collect Your Information

We collect and use customer information for the following purposes:

3. Legal Basis for Processing

We process personal information based on one or more of the following:

4. Sharing of Information

MG Car Rental Services does not sell personal information.

We may share necessary information only when required for legitimate business, safety, legal, or service purposes, including with:

Only the information necessary for the specific purpose will be shared.

5. Vehicle Monitoring and GPS Tracking

For safety, route verification, asset protection, and recovery purposes, rented vehicles may be equipped with GPS tracking or monitoring tools.

GPS or location-related data may be used to verify vehicle location, confirm route compliance, detect unauthorized destinations, respond to emergencies, recover the vehicle, prevent theft, and protect MG Car Rental Services from misuse or loss.

By renting a vehicle, the renter acknowledges that the vehicle may be monitored during the rental period.

6. Storage and Protection of Personal Data

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

Personal information may be stored in physical records, digital files, booking systems, email accounts, mobile devices, cloud storage, website databases, or official messaging platforms used by MG Car Rental Services.

Access to personal information is limited to authorized persons who need the information for booking, operations, support, payment, legal, insurance, safety, or business purposes.

7. Retention of Personal Information

We keep personal information only for as long as necessary for the purpose it was collected, including rental operations, accounting, tax records, dispute resolution, legal compliance, insurance claims, and business documentation.

Rental agreements, payment records, ID verification records, incident reports, and related documents may be retained for a reasonable period as required for business, legal, tax, or insurance purposes.

When personal information is no longer needed, it will be securely deleted, destroyed, anonymized, or archived where appropriate.

8. Customer Rights

Subject to applicable law and legitimate business requirements, customers may request to access, correct, update, or delete their personal information.

Requests may be limited or denied when the information is required for an active booking, ongoing rental, unpaid obligation, legal claim, insurance matter, accounting record, investigation, or compliance requirement.

For privacy-related requests or concerns, customers may contact MG Car Rental Services using the contact information listed on this page.

9. Website Forms and Online Inquiries

When you submit a website form, Facebook message, SMS, email, call request, or online inquiry, we use the information you provide to answer your question, check availability, prepare a quotation, confirm a booking, and provide customer support.

Please avoid sending unnecessary sensitive information through public comments, unsecured channels, or platforms not officially used by MG Car Rental Services.

10. Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to improve user experience, understand website traffic, and monitor how visitors use our pages.

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

11. Data Accuracy

Customers and renters are responsible for providing accurate, complete, and updated information. MG Car Rental Services is not responsible for delays, failed bookings, wrong documentation, or service issues caused by incorrect or incomplete information provided by the customer.

12. Updates to This Privacy Policy

MG Car Rental Services may update this Privacy Policy from time to time. Updates will be posted on this page with the latest effective date when applicable.

Continued use of our website, booking channels, or services after updates are posted means you accept the updated Privacy Policy.

13. Contact Information

For privacy concerns, correction requests, booking records, or questions about this Privacy Policy, please contact:

MG Car Rental Services
La Union and Baguio City
Contact Number: 09682463959

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